“Courage is resistence to fear, mastery of fear – not the absence of fear.” -Mark Twain
“It is not because things are difficult that we do not dare; it is because we do not dare that they are difficult.” -Seneca
Thoughts on Sales 298-306
Final Thoughts
To paraphrase John Maxwell, courage is not a quality we need only at times of danger and stress. Courage is an everyday virtue; an everyday virtue we need to live a life without regrets.
Have the courage to change when remaining comfortable is so much easier; have the courage to learn when doing so could be perceived as a sign of weakness; have the courage to stand by your convictions when you are challenged by others; have the courage to take the ‘high road’, because there is not a right way to do the wrong thing.
Do good, reach out, make a difference and don’t forget: it’s pretty easy to take responsibility when the stakes are low.
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Weekends don’t count unless you spend them doing something completely pointless. ~Bill Watterson
Weekends are a bit like rainbows; they look good from a distance but disappear when you get up close to them. ~John Shirley
There aren’t enough days in the weekend. ~Rod Schmidt
The only reason why we ask other people how their weekend was is so we can tell them about our own weekend. ~Chuck Palahniuk
Do good, reach out, make a difference and don’t forget: if you don’t believe in you, no one else will either.
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“I have never seen a man who could do real work except under the stimulus of encouragement and enthusiasm, and the approval of the people for whom he is working.” – Charles Schwab
“Flatter me, and I may not believe you. Criticize me, and I may not like you. Ignore me, and I may not forgive you. Encourage me, and I will not forget you.” -William Ward
Thoughts on Sales 289-297
Final Thoughts
In times like these (obviously, things are tough for all of us), you can never over state or fully appreciate the value of encouragement.
Do what it takes to show friends and co-workers that you feel they are important. When you see someone who is down, see if you can cheer them up. Avoid pointing out faults; instead look for the strengths that others possess.
Be a leader! The title may not be on your business card or in your job description, but all it means is helping people feel better about themselves vs. worrying about what other think of you (which you can’t control anyway).
Do good, reach out, make a difference and don’t forget: if you don’t believe in you, no one else will either.
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As was the case with ‘name remembering’ suggestion #2, #3 also has to be used with a great deal of discretion. Like #1 however, #3 is VERY simple, we just don’t think to do it.
During your conversation, ask the person you’re speaking with: “I’m curious, how do you spell your name?”
Tom, Sue, Bill, Dan, Ross, or Sam – not applicable.
Kerrie, Dwaine, Rebecca, Elizabeth, Gregg, or Corey – a fair question.
Take care, do good, reach out, make a difference.
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“One of the best ways to pesuade others is with your ears — by listening to them.” -Dean Rusk
“The most important thing in communication is to hear what is being said.” -Peter Drucker
“Listening, not imitation, may be the sincerest form of flattery.” –Joyce Bothers
Listen to the whispers and you won’t have to hear the screams. – Cherokee Saying
Thoughts on Sales 283-288
Have a great week!!!!
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This one can be a little delicate, and you have to be careful not to be too obvious, but during the course of your conversation with the person you have just met, repeat his or her name as often as possible.
“Dan, I’m not sure I understand what you mean?”
“That’s a great point Ross.”
“I couldn’t agree more Corey.”
If you couple this with last week’s suggestion to really commit to remembering the other person’s name, you’re well on your way to always being able to make that great second impression.
Additional ideas to follow.
Make is a great week!!!!
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