Bobby McFerrin – Don’t Worry Be Happy
Pay it forward, live simply, love generously, care deeply, speak kindly, be friendly, and smile a lot.

“Great selling is a process artfully done.”
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Grow sales via better prospect management: www.veritastraining.com
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Have you ever stopped to consider what really makes you happy? Happiness must be pretty important because everyone from Socrates to our Founding Fathers to Bobby McFerrin felt we had the right to pursue it.
I’d be willing to venture a guess that much like the percentage of adults who have taken the time to create written goals (that number is 2), very few of us have ever really given the happiness question very much thought. We all want it, but we don’t take the time to ask ourselves what it really looks like.
If you relax and close your eyes and think about your favorite things, I would be very surprised if you were able to keep a big smile from materializing out of thin air. Give it a try.
SPECIAL NOTE: before you become concerned that today’s missive is going to be purely esoteric, altruistic, and sound like the hundreds of self help books at Borders, I want to stress that today’s discussion is ultimately about one thing – increasing sales.
Here’s my basic premise:
Happy (Sales) People = Smiling (Sales) People = Friendly (Sales) People = People Who Sell More = People Who Make More Money
Consider this concept as we close in on Super Bowl Sunday: It is the sales person’s responsibility (along with senior management) to set the tone for the entire company. No one, other than sales, can prevent layoffs and head count reductions (think “selling 105 seats on a 100 passanger plane”). No one, other than sales, can lighten the mood, make things fun and bring positive stress free energy into the building. No one, other than sales, can provide the aura of emotional consistency that is so important to a company’s overall level of friendliness and commitment to customer satisfaction.
So beginning immediately, do something everyday that will raise those endorphin levels; be more aware of what makes you happy; and share that feeling with others.
I doubt there’s a sales trainer in existence that doesn’t encourage his or her clients to ’smile into the telephone”; but how many of us really do it?
Want to sell more? Be happy! Be friendly! Smile more! Lighten up! Don’t take yourself so serious!
Remember, if you want to increase your commi$$ion$ you can become more active (more calls, more opportunities, more lunches, more networking, more touch points, more hours) or more effective (ask better questions, become a better listener, adopt a selling system, become a prospecting ‘pro’). Becoming more effective happens over time, but increasing your activity (like being happier and friendlier) can begin immediately.
Want to be happy? Want to sell more? Want to make more money?
Just like you can become healthier, you can become happier, but it has to be a conscious decision and something that you work at everyday.
I know – easy to say, hard to do – but certainly worth a good old ‘college try’.
Start with these: be healthy, be thankful, stop worrying, count your blessings, celebrate the successes of others, give more than you get, volunteer, be a life long learner, be near nature, compliment others, meditate, believe in yourself, set goals, and pay it forward.

“Great selling is a process artfully done.”
Follow me on Twitter - http://twitter.com/printgrowpro
Grow sales via better prospect management: www.veritastraining.com
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From Theodore Roosevelt –
It is not the critic who counts,
not the man
who points out how the strong man stumbled,
or where the doer of deeds could have done them better.
The credit belongs to the man
who is actually in the arena:
whose face is marred
by dust and sweat and blood;
who strives valiantly;
who errs and comes short again and again;
who knows great enthusiasm,
the great devotions,
and spends himself in a worth cause;
who at the best
knows the triumph of high achievement;
and who at the worst,
if he fails,
at least fails while daring greatly;
so that his place
shall never be with those cold and timid souls
who know neither victory or defeat.
Be safe and do good.

“Great selling is a process artfully done.”
Follow me on Twitter - http://twitter.com/printgrowpro
Grow sales via better prospect management: www.veritastraining.com
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An excerpt from The Road to Happiness by Mac Anderson and BJ Gallagher
When I travel on business, I like to talk to the taxi drivers who take me from the airport to my hotel, or to a convention center, or to a restaurant. Taxi drivers are often immigrants with interesting personal histories and unusual cultural backgrounds.
I ask them how long they’ve been in America, how they chose which city to live in, and what they like best about where they live. Of course, I also ask them for advice on good local restaurants and any special attractions they’d recommend to a visitor.
I’ve had some great experiences on my travels, thanks to the advice of taxi drivers!
On one trip about ten years ago, I was making conversation with the taxi driver, asking him my usual questions about how he came to live where he lived. Then I asked him a hypothetical question: “If you could live anywhere in the world-and if money was no object-where would you live?”
Without hesitating even for a second, he replied, “I live in my heart. So it really doesn’t matter where my body lives. If I am happy inside, then I live in paradise, no matter where my residence is.”
I felt humbled and a little foolish for my question. Of course he was right-happiness is an inside job. He had reminded me of something I already knew, but had forgotten. If you can’t find happiness inside yourself, you’ll never find it in the outside world, no matter where you move. Wherever you go, there you are. You take yourself with you.

“Great selling is a process artfully done.”
Follow me on Twitter - http://twitter.com/printgrowpro
Grow sales via better prospect management: www.veritastraining.com
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Going back to last Sunday’s post, since today is the 9th day of the year, I’m confident that all of you have joined the 2% of all adults who have created written goals for themselves for 2011. Congratulations! It will make a difference in your year — I guarantee it!!!
So here’s another group of ’2%ers’ that I’d like you to join: people who can work entirely without supervision; people who understand that a motivational knight in shining armour is not going to come along and rescue them from the abyss of mediocrity.
Motivate yourself to take action; coach yourself to ‘raise the bar’; encourage yourself to be all that you can be.
Even if you have to manipulate your lips with your fingers to make this happen, the next time some one asks you how you are, hit ‘em with a “TERRIFIC!” or “SUPER!” or “COULDN’T BE BETTER IF I TRIED!” not a ” fine thank you; how about you?”
Thought for the Week #1
There are always two choices. Two paths to take. One is easy. And, its only reward is that it’s easy.
Thought for the Week #2
Honor isn’t about making the right choices; it’s about dealing with the consequences.
Thought for the Week #3
“Thinking is easy, acting is difficult, and to put ones thoughts into action is the most difficult thing in the world.” -Johann Wolfgang von Goethe
Thanks for being here, do good, discipline yourself to do the worst first, know where you want to be in 2016, return calls quickly (even if it’s to say ‘I won’t be getting back to you for a while.”), know your limits (all winners do), live beyond your past, and finally: always tell the truth, but don’t always be telling it.

“”Great selling is a process artfully done.”
Follow me on Twitter - http://twitter.com/printgrowpro
Grow sales via better prospect management: www.veritastraining.com
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FACT: 98% of all adults will go into 2011 without written goals.
FACT: the 2% that have taken the time to develop written goals are 95% more likely to attain the desired results.
So here’s your action item:
*identify the three most important goals in each area of your life i.e. health and fitness, career, financial, family, personal relationships, etc. (on paper)
*prioritize them (on paper)
*develop a plan to accomplish them (on paper)
*work that plan each and every day
Thought for the Week #1
“Life can be pulled by goals just as surely as it can be pushed by drives.” -Viktor Frankl
Thought for the Week #2
“If you don’t know where you’re going, you’ll surely end up someplace else.” -Yogi Berra
Thought for the Week #3
“It’s never too late to be who you might have been.” -George Elliot
Thought for the Week #4
“By recording your dreams and goals on paper, you set in motion the process of becoming the person you most want to be. Put your future in good hands – your own.” -Mark Victor Hansen
Do good, be nice, make a difference, work hard(er) at remembering people’s names, and one more quick thought on goals: without clearly defined goals, you become very adept at performing daily acts of meaningless trivia.

“”Great selling is a process artfully done.”
Follow me on Twitter - http://twitter.com/printgrowpro
Grow sales via better prospect management: www.veritastraining.com
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