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Thought(s) For The Week

Posted on April 24, 2011 under Thoughts for the Week.

Dr. Seuss

“Don’t cry because it’s over, smile because it happened.”   –  Dr. Seuss

Maya Angelou

“Life is not measured by the number of breaths we take, but by the moments that take our breath away.”   –  Maya Angelou
Robert Frost
“In three words I can sum up everything I’ve learned about life: it goes on.”   –Robert Frost
John Lennon
“Life is what happens to you while you’re busy making other plans.”   –  John Lennon
Bob Marley
Who are you to judge the life I live?  I know I’m not perfect and I don’t live to be, but before you start pointing fingers…make sure you hands are clean!”  –Bob Marley

 As always, thanks for being here, smile, breathe, go slowly, and pay it forward.

 

 Craig McConnell, President, PrintGrowPro/SalesGrowPro

www.printgrowpro.com

“Great selling is a process artfully done.”  

Follow me on Twitter  -  http://twitter.com/printgrowpro 

Grow sales via better prospect management:  www.veritastraining.com

 
 
 
 
 

 


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Thought(s) for the Week

Posted on April 18, 2011 under Thoughts for the Week.

49 Ways to Be More Humble

  1. Use the response “It’s My Pleasure” when someone thanks you for doing something.
  2. Use the response “I’d be honored” when someone asks you to help them or do something with them.
  3. Listen more than you talk
  4. Count to 3 before adding to a conversation to ensure the other person is done
  5. Be willing to follow another person in conversation even if you don’t get to talk about your idea
  6. Always offer to improve someone else’s idea and give them credit
  7. Give credit for other’s ideas that you are carrying through on
  8. Ask others for the opinion of others
  9. Ask others to join conversations and contribute
  10. It’s OK to be wrong and so admit it
  11. Admit when you don’t understand or know something
  12. Appreciate others who learn something quickly and say so
  13. Be quick to apologize when you do something wrong
  14. Study moral principles
  15. Use moral principles to guide you
  16. You are God’s creation, not your own
  17. Recognize your talents as gifts, not your own ability
  18. Know how your skills have only be developed by the help of others
  19. Share your own knowledge to pass on what you have learned
  20. Pass on thanks when you receive it to those who helped you achieve what was thanked
  21. Value other people’s time as much as your own
  22. Never equate time spent with people to a dollar value
  23. Don’t boast about your achievements, let others recognize them instead
  24. Keep your goals to yourself
  25. Help other people with their goals
  26. Realize the potential in others
  27. Know that timing is everything and everyone excels at different times in life
  28. Being the 1st follower is often the best way to lead
  29. Since winning isn’t everything, you don’t have to win
  30. Recognize that you have faults
  31. Remember you are a sinner, as we all are
  32. Ignore first impressions of people
  33. Give others the benefit of the doubt
  34. Provide positive and encouraging feedback instead of criticism
  35. Make a choice to act more humbly
  36. Practice at least one humble act each day
  37. Be grateful for successes without boasting about them
  38. Know how to accept praise with a simple thank you, don’t elaborate on it or talk more about it
  39. Recognize the individualism of others and yourself, there is no need to conform
  40. Share your core values and live them accordingly regardless of the circumstances
  41. Prioritize things in your life and rate your actions on whether to followed that priority or not
  42. Rate other people as first, be less significant
  43. Forgive those who wrong you and move on without revenge or lashing back
  44. Serve others and not yourself first
  45. Seek wisdom, which is knowledge of what is true coupled with just judgment of action
  46. Recognize and know that you know little and there is always more to learn
  47. Avoid explosive reactions, and subside any aggression
  48. Accept new ideas and change, not being stuck on what you knew before
  49. Teach all that you can for the benefit of others

 

A Humble Gift 
 
As always, thanks for being here, do good, be nice, smile  and make eye contact (more often), listen (harder) and pay it forward.
 

 Craig McConnell, President, PrintGrowPro/SalesGrowPro

www.printgrowpro.com

“Great selling is a process artfully done.”  

Follow me on Twitter  -  http://twitter.com/printgrowpro 

Grow sales via better prospect management:  www.veritastraining.com

*artwork by Adam Stone

**List compiled by Mike Smith of LearnThis


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Sales 101: Southwest Airlines — The Earning of Trust & Respect

Posted on April 12, 2011 under Sales 101.

I make it a priority, with all of my clients, to do my very best to help them eliminate the phrase “not my job’ from what might be considered acceptable  company communications.

Not always an easy task.

That’s why I love Southwest Airlines (despite the fact that they are currently  wrestling with some very real safety challenges).

 
Are they perfect? No.  Do some of their flight attendants get on my nerves?  Yes.  Do all of their employees always come to work with the perfect ‘can do’ attitude?  Probably not.
 
 
But Southwest is (still) one of the most trusted brands in the corporate world.  It treats its customers well with minimal hassles and a great attitude.  It treats its employees well; provides stable jobs, a no-layoff policy, and a fair wage.
 
I like Southwest.  People like Southwest and lots of people (like me) are constantly spreading the word (most of it positive) about Southwest.  You can’t buy that kind of advertising.
 
I hope you’re paying attention, because what follows is a complex segue that only the best and brightest of you will be able to follow.
 
 I am always in awe of young mothers flying with multiple toddlers in tow (and it always seems to be young mothers vs. young fathers).   My amazement is probably directly related to my age and accompanying lack of patience.
 
 
Parking, TSA, long lines, car seats, snacks, games, diapers, ‘sippi’ cups, strollers, toys, rude fellow travelers, overhead storage   –  get the picture?
 
 
I bring this up today only because this week, my daughter will be flying ‘solo’ for the first time.  Friday AM:  Cincinnati to Tampa with a 6 month old and a 2 1/2 year old.  Now obviously, since they are my grand children they are adorable and extraordinarily well behaved, but  the attitude, patience, and support of  her flight crew, will go a long way toward determining how much  ’natural maternal charm’  is still left in my  ”little girl” when the plane touches down in Florida.  
 
My daughter is neither shy nor demure (and  has her own blog  www.thebestspart.com) so Good luck Delta!
 
 
 
They are not flying Southwest where I have seen pilots enthusiastically help clean up a mixture of goldfish, PB&J, and apple juice that had fallen to the ground.  They are not flying Southwest where I have seen a flight attendant assist with a diaper change.  They are not flying Southwest, where I have seen SWA team members go out of their way to help strap a car seat into a taxi.
 
Again I say:  Good Luck Delta!!!!!

 
 
So  here’s the challenge:    like Southwest, every company can be nicer and every employee has the responsibility to work to make his or her company better to it’s customers.
 
In my opinion, sales people need to be at the vanguard of this effort. 
 
In the constantly evolving  world of social media,  all companies  have two options: to be so ‘dadgum’ good and special that people want to talk about them (and maybe even tell their friends)  or they can put a lot of additional dollars into their advertising budget.  Seems like an easy choice doesn’t it?
 
 
As always, thanks for being here, do good, be nice, smile  and make eye contact (more often), listen (harder) and pay it forward.
 

 Craig McConnell, President, PrintGrowPro/SalesGrowPro

www.printgrowpro.com

“Great selling is a process artfully done.”  

Follow me on Twitter  -  http://twitter.com/printgrowpro 

Grow sales via better prospect management:  www.veritastraining.com

 


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Thought(s) for the Week*

Posted on April 10, 2011 under Thoughts for the Week.

 

As I said earlier, there are no right and wrong answers, because  asking the right questions is the answer.

  1. How old would you be if you didn’t know how old you are?
  2. Which is worse, failing or never trying?
  3. If life is so short, why do we do so many things we don’t like and like so many things we don’t do?
  4. When it’s all said and done, will you have said more than you’ve done?
  5. What is the one thing you’d most like to change about the world?
  6. If happiness was the national currency, what kind of work would make you rich?
  7. Are you doing what you believe in, or are you settling for what you are doing?
  8. If the average human life span was 40 years, how would you live your life differently?
  9. To what degree have you actually controlled the course your life has taken?
  10. Are you more worried about doing things right, or doing the right things?
  11. You’re having lunch with three people you respect and admire.  They all start criticizing a close friend of yours, not knowing she is your friend.  The criticism is distasteful and unjustified.  What do you do?
  12. If you could offer a newborn child only one piece of advice, what would it be?
  13. Would you break the law to save a loved one?
  14. Have you ever seen insanity where you later saw creativity?
  15. What’s something you know you do differently than most people?
  16. How come the things that make you happy don’t make everyone happy?
  17. What one thing have you not done that you really want to do?  What’s holding you back?
  18. Are you holding onto something you need to let go of?
  19. If you had to move to a state or country besides the one you currently live in, where would you move and why?
  20. Do you push the elevator button more than once?  Do you really believe it makes the elevator faster?
  21. Would you rather be a worried genius or a joyful simpleton?
  22. Why are you, you?
  23. Have you been the kind of friend you want as a friend?
  24. Which is worse, when a good friend moves away, or losing touch with a good friend who lives right near you?
  25. What are you most grateful for?
  26. Would you rather lose all of your old memories, or never be able to make new ones?
  27. Is is possible to know the truth without challenging it first?
  28. Has your greatest fear ever come true?
  29. Do you remember that time 5 years ago when you were extremely upset?  Does it really matter now?
  30. What is your happiest childhood memory?  What makes it so special?
  31. At what time in your recent past have you felt most passionate and alive?
  32. If not now, then when?
  33. If you haven’t achieved it yet, what do you have to lose?
  34. Have you ever been with someone, said nothing, and walked away feeling like you just had the best conversation ever?
  35. Why do religions that support love cause so many wars?
  36. Is it possible to know, without a doubt, what is good and what is evil?
  37. If you just won a million dollars, would you quit your job?
  38. Would you rather have less work to do, or more work you actually enjoy doing?
  39. Do you feel like you’ve lived this day a hundred times before?
  40. When was the last time you marched into the dark with only the soft glow of an idea you strongly believed in?
  41. If you knew that everyone you know was going to die tomorrow, who would you visit today?
  42. Would you be willing to reduce your life expectancy by 10 years to become extremely attractive or famous?
  43. What is the difference between being alive and truly living?
  44. When is it time to stop calculating risk and rewards, and just go ahead and do what you know is right?
  45. If we learn from our mistakes, why are we always so afraid to make a mistake?
  46. What would you do differently if you knew nobody would judge you?
  47. When was the last time you noticed the sound of your own breathing?
  48. What do you love?  Have any of your recent actions openly expressed this love?
  49. In 5 years from now, will you remember what you did yesterday?  What about the day before that?  Or the day before that?
  50. Decisions are being made right now.  The question is:  Are you making them for yourself, or are you letting others make them for you?

As always, thanks for being here, be nice, do good, and pay it forward.

 Craig McConnell, President, PrintGrowPro/SalesGrowPro

www.printgrowpro.com

“Great selling is a process artfully done.”  

Follow me on Twitter  -  http://twitter.com/printgrowpro 

Grow sales via better prospect management:  www.veritastraining.com

*from the blog of Marc and Angel Hack Life

 


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Sales 101: Always Do Your ‘Worst First’ (to be continued)

Posted on April 6, 2011 under Sales 101.
              
 
 
 “Eat a live frog first thing in the morning and nothing worse will happen to you the rest of the day.”
 
 
 
 
As always, thanks for being here, make a difference, smile (more), listen (harder)  and pay it forward.
 

 Craig McConnell, President, PrintGrowPro/SalesGrowPro

www.printgrowpro.com

“Great selling is a process artfully done.”  

Follow me on Twitter  -  http://twitter.com/printgrowpro 

Grow sales via better prospect management:  www.veritastraining.com

 


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Thought(s) For The Week

Posted on April 5, 2011 under Sales 101, Thoughts for the Week.

Guillaume Apollinaire

“Now and then it’s good to pause in our pursuit of happiness and just be happy.”  -Gillaume Apollinaire
Abraham Lincoln
“People are just as happy as they make up their minds to be.”  –  Abraham Lincoln
Mohandas K. Gandhi
“Happiness is when what you think, what you say, and what you do are in harmony.”  -Mohandas K. Gandhi
Dalai Lama XIV
“I believe compassion to be one of the few things we can practice that will bring immediate and long-term happiness to our lives. I’m not talking about the short-term gratification of pleasures like sex, drugs or gambling (though I’m not knocking them), but something that will bring true and lasting happiness. The kind that sticks.”  – Dalai Lama XIV
 
   
Hope the week is going well; always remember there is never a second chance to make a good first impression, do good, pay it forward, make a difference, don’t worry, be happy!
 
Ever consider how you might use procrastination to make you more productive??
Join me this Friday, April 8
https://www1.gotomeeting.com/register/141008440

 

www.printgrowpro.com

“Great selling is a process artfully done.”  

Follow me on Twitter  -  http://twitter.com/printgrowpro 

Grow sales via better prospect management:  www.veritastraining.com


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