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Thought(s) for the Week(end) & A Question or Two

Posted on February 24, 2012 under Thoughts for the Week.

Motivational, Inspirational, Failure, Success, Personal Growth, Success QuotesLife, Inspirational, Motivational, Encouraging Quotes
Inspirational, Motivational QuotesLife, Motivational Quotes

Love, Life, Motivational QuotesInspirational, Motivational Quotes
Letting go, Motivational, Inspirational Quotes

And finally, a couple of questions for you to consider before Monday AM rolls around again

Thought Questions

Thought Questions

Thought Questions

Thought Questions

Make it a great week, always be memorable, and remember to try these ways to pick yourself up when you’re feeling down:  take a long walk, watch an episode of FRIENDS, breathe,  have an ice cream cone, paint a room (or a painting if you can), go for a run or a swim, or go to a movie.
Remember though, the only person that can make you feel happy is you.  Don’t give others the power to bring you down!

Craig McConnell, President, PrintGrowPro/SalesGrowPro

“Great selling is a process artfully done.”

Follow me on Twitter –

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It’s All About Talent

Posted on under Talent Inventories.

February, 2012

It’s All About Talent

Kids take building blocks and create magical structures intent on reaching the sky. However, they quickly discover that, without a strong and stable foundation, their ‘dream castles’ quickly fall into piles of rubble.

Managing the talent of your existing employees – and nurturing this talent to improve your bottom line – is like these building blocks. Unless you understand your existing ‘foundation’ – its strengths, weaknesses, skills, and passions – you’ll never be able to build that ‘dream castle’ organization.

Historically, the word ‘talent’ would be used to describe some very successful people in specific arenas: Michael Jordan in basketball, Luciano Pavarotti in opera, Meryl Streep in acting, Michael Phelps in swimming, or Bill Gates in computer programming (we sometimes forget his forte before he started Microsoft).

In corporate America today however, the word ‘talent’ has to be applied across the board: every industry, every company, every position.

There are no exceptions.

To compete in today’s business climate, a company has to be a low-cost producer, provide world-class customer service, and offer complete solutions while generating ‘next day’ turnaround. But a company’s best path to continued growth and profitability is still tied directly to its foundation – its talent. How you develop it, how you manage it, and how you find it is what makes the difference between stagnation and growth.

Most companies lack a system to measure their existing talent capital. Without an ‘inventory management’ system in place, it’s impossible to know if you have people who are ready for new challenges, are being under-utilized, or need to be re-deployed.

Professional sports teams do it right; they know their talent. They identify their super stars and build a team around them. They identify players who could become stars. They single out players to develop and, finally, they identify players who are clogging the system.

Since there are no scouting programs or college/high school drafts in most industries, how can we apply the processes of a professional sports franchise to our companies? Remember, if you don’t know what makes your team successful, it’s impossible to move forward and continue the process.

The answer: Talent Inventory Management

Pre-employment assessments have been around for a long time and it’s a rare employer who would, in today’s economic climate, merely ‘hire and hope’; but assessing potential candidates is no longer enough. You must have a complete inventory of the strengths and weaknesses of your existing team to insure that, as Jim Collins from Good to Great fame would say: “…you have the right people on the right seats on the bus”.

In other words: You have to manage your talent.

The goal is to treat your employees as an appreciating asset and actually create an inventory management system to select, develop, and manage this very valuable resource.

By assessing everyone in your company, you’ll be able to build success profiles by job class and a complete template of your ‘people grid’ — the foundation upon which you can build.

Problems occur for businesses in the gap between what jobs require and what the people in those jobs bring to them. The larger the gap, the greater the potential for ‘drama’ and the problems become more pronounced and frequent.

The goal of psychometric assessments in relation to the creation of an employee talent inventory is to prevent gaps through good employee selection and promotion decisions and to close gaps whenever possible by turning the ‘intangibles’ into ‘tangibles’ and then using that knowledge to determine good and bad job fits.

What’s in it for you if you make the effort to assess ALL your people and create an ‘inventory of talent’?

Sales growth, higher margins, improved levels of customer satisfaction, reduced spoiled work, reduced employee turnover, improved individual productivity, improved team morale, reduced recruiting time/cost, and reduced training time/cost are just some of the benefits that will be the end result of this exercise.

Want to learn more? Take this brief survey and I’ll be in touch.

Have a great weekend and thanks for being here.

Craig McConnell, President, PrintGrowPro/SalesGrowPro

“Great selling is a process artfully done.”

Follow me on Twitter –

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Sales 101: It’s Only A Voice Mail Greeting (not!)

Posted on February 20, 2012 under Sales 101.

Those of you who have worked with me  know that I am somewhat maniacal when it comes to stressing the importance of having a good voice mail message (on your mobile device and at the office).

In many cases, we’re talking about the first (and last?) impression you make on some one you have never met before.  You need to be good and you need to be  ’on’ your game.

Listen you your current voice mail message and ask yourself:  ‘would I call me back?” or is my VM message sending my callers to the competition?

Check out this video from KUTV2News

 Here are some basics:

*start with a script,  practice it, record it, listen to it, re-record if you don’t like it

*speak clearly and slowly and keep it under 25 seconds (40-50 words)


*be friendly

*be creative and ‘cool’ and funny (if it’s consistent with who you are); Google it if you need assistance

*always let the caller know when they can expect to hear back from you

*change the message weekly

GOAL: make your voice mail message so unique that someone might tell someone else to call you just to hear your message. 

Voice mail messages that say “I’m just like all the other sales people out there“:

“You’ve reached  in sales.  Leave me a message.”

“I’m in a mandatory company meeting.  Please leave a message at the tone.”

“Hey, this is Craig.  Talk to me.”

“I’m either away from my desk or on my phone.  Please leave a message.”

“It’s Monday, I’ll be in meetings all morning and in and out of the office most of the week.”

If you’re truly a unique sales person who brings value to your customers, you need a VM message that sets you apart from the crowd.

Make it a great week, always be memorable, pay it forward and remember to smile more often.

Craig McConnell, President, PrintGrowPro/SalesGrowPro

“Great selling is a process artfully done.”

Follow me on Twitter –

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Thought(s) for the Week

Posted on February 12, 2012 under Thoughts for the Week.

life, laughter, love, encouraging, motivational, inspirational QuotesHappiness, Feelings, Encouraging, Motivational Quotes
Life, Motivational, Inspirational QuotesInspirational, Motivational QuotesMotivational, Positive-thinking Quotes

Encouraging, Motivational, Self Growth, Encouragement Quotes
Inspirational, Motivational QuotesRelationship, Friendship, Motivational Quotes

I Will Always Love You Whitney Houston Video The Bodyguard

► 4:03► 4:03
Make it a great week, always be memorable, pay it forward and remember: life is short; don’t waste time worrying about what people think of you; Hold on to the ones that care, in the end, they are the only ones that will be there.
Happy Valentine’s Day!!!

Craig McConnell, President, PrintGrowPro/SalesGrowPro

“Great selling is a process artfully done.”

Follow me on Twitter –

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Sales 101: Thoughts on Procrastination

Posted on February 9, 2012 under Sales 101.



The Perils of Procrastination.

Missouri’s favorite son said that if the first thing you have to do each morning is eat a live frog, there is a high likelihood that that is going to be the worst thing that happens to you all day.

What is procrastination?

Simply put, procrastination is putting off things that you should be focusing on right now, in favor of doing something that is more pleasurable or that you’re just more comfortable doing.

Or, as Napoleon Hill put it:  “Procrastination is the bad habit of putting off until the day after tomorrow what should have been done the day before yesterday.”Book Law Of Success Napoleon Hill New


No big deal right?  WRONG!!!!!!!

Procrastination creates stress and is a health risk.

Procrastination is a career killer.

Procrastination creates resentment and guilt.

Procrastination results in missed opportunities and frenzied work hours.

Procrastination is not a problem of time management or poor planning, but of poor habits and lack of discipline.

 Since there will always be however, more things to do than you can ever get  to, the goal has got to be to procrastinate well, or as Brian Tracy calls it,  to “procrastination creatively.” 

Being a creative procrastinator can change your life.  The trick is to procrastinate on small stuff  –  the things that are not going to impact  your career in a positive (or negative) way.  Always plan your day in advance and isolate your big tasks and pursue them to completion.

What are some causes of procrastination?  How about stress, being overwhelmed, laziness,  lack of motivation, lack of discipline, the need to be a perfectionist, or lack of skill?

A quick fix, rah-rah seminar or self help book isn’t going to stop you from procrastinating and you can be certain that you’re not going to outgrow the problem.  If you want to change, You have to take the initiative.  The avoidance of procrastination has got to become a habit.

Habits, good and bad, make you who you are; the key is to control them and to change them.

Want to avoid procrastination?  1) focus on it daily for 28 days  2) write an affirmation (“I am not a procrastinator!”) on a  3 x 5 card and read it day and night 3) control your self talk and keep it positive 4)  write it down (see #2) 5) remember, there will never be enough time to do everything, but there will always be time to do the most important things 6) create a daily ‘to do’ list and discipline yourself to work continually on the life changing, career changing activities on your list first.

Make it a great week, always be memorable, pay it forward and remember:  ‘procrastination make easy things hard, and hard things harder.”*

Craig McConnell, President, PrintGrowPro/SalesGrowPro

“Great selling is a process artfully done.”

Follow me on Twitter –

*Mason Cooley



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Thought(s) for the Week

Posted on February 6, 2012 under Thoughts for the Week.

do right by your bodypush through challenging timesI struggle with this more often than I like to admit .. but I maintain the strength to follow the path that's right for me.

enough said. I knew I couldnobody has to know ..

empathy goes a long wayrevive a lost art and make someone's daybitch less, enjoy more. easy!

Make it a great week, always be memorable, pay it forward and remember: Good connections are about people, not social networks.

Craig McConnell, President, PrintGrowPro/SalesGrowPro

“Great selling is a process artfully done.”

Follow me on Twitter –

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