Those of you who have worked with me know that I am somewhat maniacal when it comes to stressing the importance of having a good voice mail message (on your mobile device and at the office).
In many cases, we’re talking about the first (and last?) impression you make on some one you have never met before. You need to be good and you need to be ’on’ your game.
Listen you your current voice mail message and ask yourself: ‘would I call me back?” or is my VM message sending my callers to the competition?
Check out this video from KUTV2News
Here are some basics:
*start with a script, practice it, record it, listen to it, re-record if you don’t like it
*speak clearly and slowly and keep it under 25 seconds (40-50 words)
*BE ENTHUSIASTIC, ENERGETIC, and POSITIVE
*be friendly
*be creative and ‘cool’ and funny (if it’s consistent with who you are); Google it if you need assistance
*always let the caller know when they can expect to hear back from you
*change the message weekly
GOAL: make your voice mail message so unique that someone might tell someone else to call you just to hear your message.
Voice mail messages that say “I’m just like all the other sales people out there“:
“You’ve reached in sales. Leave me a message.”
“I’m in a mandatory company meeting. Please leave a message at the tone.”
“Hey, this is Craig. Talk to me.”
“I’m either away from my desk or on my phone. Please leave a message.”
“It’s Monday, I’ll be in meetings all morning and in and out of the office most of the week.”
If you’re truly a unique sales person who brings value to your customers, you need a VM message that sets you apart from the crowd.
Craig McConnell, President, PrintGrowPro/SalesGrowPro
“Great selling is a process artfully done.”
Follow me on Twitter – http://twitter.com/printgrowpro
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